Cisco 7942 displays circle with a dot when attempting to upgrade

Unanswered Question
Apr 1st, 2010
User Badges:

Working on upgrading a 7942.  I have tried factory resetting the phone and now all I end up with is the Cisco splash screen, and a circle with a dot in the lower left-hand corner of the phone.  It doesn't do anything else...just sits. The image I am attempting to use is: SCCP42.8-3-4SR1S.


Any suggestions would be great!


THanks,


Jeff

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
paolo bevilacqua Thu, 04/01/2010 - 09:10
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

Do you have CM, CME or whateslse ?

jeffrey-young Thu, 04/01/2010 - 09:40
User Badges:

Well that would be a useful piece of information.  It is a CM 7 call environment

paolo bevilacqua Thu, 04/01/2010 - 09:51
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

Make sure you have all the files, included one term42.default.loads.


Beside that, jusut restart tftp service.

Actions

This Discussion