04-01-2010 08:19 AM - edited 03-15-2019 10:04 PM
Working on upgrading a 7942. I have tried factory resetting the phone and now all I end up with is the Cisco splash screen, and a circle with a dot in the lower left-hand corner of the phone. It doesn't do anything else...just sits. The image I am attempting to use is: SCCP42.8-3-4SR1S.
Any suggestions would be great!
THanks,
Jeff
04-01-2010 09:10 AM
Do you have CM, CME or whateslse ?
04-01-2010 09:40 AM
Well that would be a useful piece of information. It is a CM 7 call environment
04-01-2010 09:51 AM
Make sure you have all the files, included one term42.default.loads.
Beside that, jusut restart tftp service.
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