Solved: DMP 4400G and Interactive

Peterson Cristovam · ‎04-01-2010

Hi

Yesterday I went to Tyco Technologies to test the TouchScreen with DMP4400g.

I turn on the touch screen on DMP, selected the Elo, save, restart and the touch don't works. After restart, on DMP, the driver touch loaded is Elo.

Anybody already tested DMP with Elo Touchscreen?

Thanks

Peterson

Tomas de Leon · ‎04-05-2010

sorry for the confusion, what i meant was for "ELO" touchscreens we only support

APR technologies. For the other drivers, information can be found here:

http://www.cisco.com/en/US/partner/prod/collateral/video/ps9339/ps7220/data_sheet_c78-480272_ps6681_Products_Data_Sheet.html

Touchscreen support	Vendor	Supported Systems
	3M	Touch Sensor and Systems: 3M MicroTouch ClearTek II touch sensor 3M MicroTouch System SCT3250CX 3M MicroTouch Sensor SCT7650 3M MicroTouch System SCT3250SX 3M MicroTouch Capacitive TouchSense System 3M MicroTouch DST touch system Display Systems: 3M MicroTouch Display M1500SS (15 in.) 3M MicroTouch Display M1700SS (17 in.) 3M MicroTouch CT150 15-in. LCD Touch Monitor 3M MicroTouch ChassisTouch 17-in. LCD Touch Monitor
	ELO	All Acoustic Pulse Recognition systems
	Zytronics	Zybrid Screen systems
	General Touch	All systems supported by the ST6001S controller

View solution in original post

Tomas de Leon · ‎04-05-2010

Peterson,

Sorry for the Delay...

Currently, Our DMPs only support ELO APR (Acoustic Pulse Recognition) systems.

Which ELO Touchscreen do you have? (Model# and Touch Technology)

Also, How are you connecting the ELO to the DMP? What Cables are you using?

When the ELO Driver is enabled, saved, and the DMP is restarted; the DMP & the ELO

must Calibrate first. You will see a dialog box on the Display. If you did not see this then, the

two devices have NOT calibrated and the TOUCH portion will NOT work...

Cheers!

T.

Peterson Cristovam · ‎04-05-2010

Hi Thomas

Yes, I discovered this on last weekend...

I will go on Tyco again on next days, now with ELO APR (Acoustic Pulse Recognition) systems.

But, now, I have another 2 questions:

1 - the ELO APR is proprietary technology so, on DMP has anothers options of Touchscreen like 3M and General Touch, so the touchscreen of this supply don't works?

2 - In what document, the Cisco say that just on ELO APR techonolgy touchscreen, the DMP4400g works? On documentation guide don't say.

Thanks

Peterson

Tomas de Leon · ‎04-05-2010

sorry for the confusion, what i meant was for "ELO" touchscreens we only support

APR technologies. For the other drivers, information can be found here:

http://www.cisco.com/en/US/partner/prod/collateral/video/ps9339/ps7220/data_sheet_c78-480272_ps6681_Products_Data_Sheet.html

Touchscreen support	Vendor	Supported Systems
	3M	Touch Sensor and Systems: 3M MicroTouch ClearTek II touch sensor 3M MicroTouch System SCT3250CX 3M MicroTouch Sensor SCT7650 3M MicroTouch System SCT3250SX 3M MicroTouch Capacitive TouchSense System 3M MicroTouch DST touch system Display Systems: 3M MicroTouch Display M1500SS (15 in.) 3M MicroTouch Display M1700SS (17 in.) 3M MicroTouch CT150 15-in. LCD Touch Monitor 3M MicroTouch ChassisTouch 17-in. LCD Touch Monitor
	ELO	All Acoustic Pulse Recognition systems
	Zytronics	Zybrid Screen systems
	General Touch	All systems supported by the ST6001S controller

Peterson Cristovam · ‎04-06-2010

Thanks Tomas