I *must* be missing something, because this should be EASY!!
I have this building, outside phone # 555-1212.
When someone calls that line, it rings internally extensions 1900,1901,1902,1903. These are part of Bldg3-LG (building 3 line group).
A person at ext 1904 is there late, so when someone calls in, he wants to be able to answer these calls. But he doesn't want to have his phone ring everytime someone calls the outside line. I have tried (in CCM 4.1.3) setting his "Call Pickup Group" to Bldg3-LG. But when someone calls in, and he presses either Pickup or GPickUp, (model 7940) the phones keep ringing and he can't get the call.
Both are members of the same Device Pool.
Anything else I might be missing?
You are missing something.. a very common, but delightfully obscure configuration...:
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