SPA942 - Fault, will not boot what wrong?

Unanswered Question
Apr 2nd, 2010

Hello,

I purchased 4 Months ago an SPA942 phone.

Yesterday this phone stopped working as follows:

Applying power to the phone (using the 5Vadapter, not POE) causes it to try to start, but the phone just sits with the MWI light on, the 4 Line buttons in Orange state and the Mute Button red, Headset Green and Speakerphone button Green.

The Screen never displays any text or graphics and stays in a state of Backlight blinking on and off.

Is this a hardware fault that I have to return to the vendor or can I reformat the phone from this state?

This phone was working as my main reception phone without problems prior to this.

Any tips and help appreciated.

Thank you.

Alex

I have this problem too.
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