SPA942 - Fault, will not boot what wrong?

Unanswered Question
Apr 2nd, 2010
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Hello,


I purchased 4 Months ago an SPA942 phone.


Yesterday this phone stopped working as follows:


Applying power to the phone (using the 5Vadapter, not POE) causes it to try to start, but the phone just sits with the MWI light on, the 4 Line buttons in Orange state and the Mute Button red, Headset Green and Speakerphone button Green.


The Screen never displays any text or graphics and stays in a state of Backlight blinking on and off.


Is this a hardware fault that I have to return to the vendor or can I reformat the phone from this state?


This phone was working as my main reception phone without problems prior to this.


Any tips and help appreciated.


Thank you.


Alex

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