04-03-2010 06:28 PM - edited 03-06-2019 10:27 AM
Hello Guys:
we have a 6509 switch that is running Version 12.2(33)SXH5 on the active and hot standy sups. The show module showed that the module 7 where the NAM-1 is inserted is in a pwer down state , and physically on the blade the LED is off. The show mod retain the following info in regard to module 7
;
Mod MAC addresses Hw Fw Sw Status
7 001b.d4ab.0fa8 to 001b.d4ab.0faf 4.0 7.2(1) 8.7(0.22)BUB PwrDown
I tried to bring the module up by issuing the command "power enable module 7", it changed the status to OTHERS but after few minutes it went back to PwrDown. I can not telnet to the blade to upgrade the software to 3.5(1b) where my other switch is running fine with its own NAM-1 but since it is in shut down state i can't. Also tried to reset it but no luck.
Any help will be highly appreciated !!
04-03-2010 08:37 PM
Hello Ahmad,
The NAM module has a shut down button on it. Try holding down the button to turn it on and see if you can login to it.
HTH
Reza
04-03-2010 09:17 PM
Hello Ahmad,
Also, try pulling the blade out and reinsert it back in to see if the problem goes away.
HTH
Reza
04-04-2010 10:16 AM
Hello Reza:
The shut down button on the blade is to power it down when it is on as cisco said , still i tried it but didnt help. Also i pulled the blade and reseated, it turned the light for a couple of minutes and then went off back again. Any alternative opinions will be appreciated.
04-05-2010 03:04 PM
power enable module 7
04-05-2010 03:59 PM
if you noticed in my initial posting, i already issued this command power enable mod 7. It changed the status to "OTHERS" and after a few minutes it went back to PwrDown. I attempted to reseated , it brought the LED to on for a few minutes but wen back off again.
04-05-2010 04:05 PM
i forgot to mention that this issue happened right after our attempt to upgrade the softwar on the blade which mostly incompatabile with the software on the sup . So now i guess the remdy is how to cover or roll back to the original software on the blade. Since it is in a power down status , we can not do anything to cover it back.
04-05-2010 05:30 PM
Hello Ahmad,
If you have SmartNet contract, RMA it back to Cisco.
Reza
04-05-2010 05:37 PM
I guess the other way is to roll-back your IOS of the 6500, upgrade the firmware of the NAM and upgrade the 6500 again.
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