Solved: MeetingPlace Express Version: 2.1.1.2

sohaildxbfze · ‎04-05-2010

Hi all,

I have Cisco Unified MeetingPlace Express Administration Center

System Version: 2.1.1.2 installed, i went thru the guide on http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace_express/1_2/english/administration_/guide/cm12otlk.html#wp1016353

to get outlook add-in, but in vain. can any1 knows how to find ms outlook add-in for mpe.

William Bell · ‎04-05-2010

In regards to the table you posted. You want to doublecheck this part:

"If you do not install the exchange license, you cannot integrate Cisco Unified MeetingPlace Express with Microsoft Outlook. One exception is that if the systemsoftware license is not installed, Microsoft Outlook functionality is enabled for trial and demonstration purposes."

Basically, this is saying that if you have not installed the systemsoftware license then you will have the MS Outlook functionality for trial/demo purposes. If you have installed the systemsoftware license, then Outlook functionality is not available to you. Unless, you install the "exchange" license.

Based on your screen shots and your statement that you have already installed the system software, I'd say that you have one more step. You need to install the "exchange" software license. If you do not have this license, then you need to check your purchase order to see if it was supposed to be sent to you. Your AM or SE should be able to clear that up for you. I believe the part number you would be looking for (if you use CUWL that is) is MPE-OUTLOOK-UWL. I am not sure what the part number is for non-CUWL deployments.

HTH.

Regards,
Bill

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HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

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View solution in original post

William Bell · ‎04-05-2010

First, you will need to have the appropriate license installed on the MPE system. Then the outlook plugin is a download URL in the end user interface (on your MPE system). Check this URL for more information.

http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace_express/2_0/english/user/outlook/guide/m20uschd_ps6533_TSD_Products_User_Guide.html

HTH.

Regards,

Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

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sohaildxbfze · ‎04-05-2010

thx bell for informative reply,

but I can not see Outlook add-in option on my mpe server at all under "system config" page, so i was never able to download or install that add-in to my pc. hence to "meetingplace tab". Cisco is also refering me the same procedure & url for help.

William Bell · ‎04-05-2010

Are you sure you have the appropriate licensing added to the system?

Regards,

Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

sohaildxbfze · ‎04-05-2010

how to check this licensing, as cisco says it comes free with my mpe version i.e.2.1.1.2. moreover m attaching snapshot of my mpe system config option & cisco posted procedure to integrate with ms exchange.

sohaildxbfze · ‎04-05-2010

also find my licenses installed, which license do i need???

sohaildxbfze · ‎04-05-2010

further see the findings from internet

http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express,_Release_2.x_--_About_Licenses#License_Restrictions

Under Section

Table: Licenses for Cisco Unified MeetingPlace Express

License

Description

exchange

The exchange license enables you to integrate your Cisco Unified MeetingPlace Express system with a Microsoft Exchange Server. This allows your users to schedule and manage meetings from the Microsoft Outlook Calendar and send and receive Microsoft Outlook Calendar notifications.

The exchange license is a non-counted license, which means it is either set to Yes or No.

If you do not install the exchange license, you cannot integrate Cisco Unified MeetingPlace Express with Microsoft Outlook. One exception is that if the systemsoftware license is not installed, Microsoft Outlook functionality is enabled for trial and demonstration purposes.

It means i already have system software installed so Y m not getting Exchange config option in mpe?????

William Bell · ‎04-05-2010

In regards to the table you posted. You want to doublecheck this part:

"If you do not install the exchange license, you cannot integrate Cisco Unified MeetingPlace Express with Microsoft Outlook. One exception is that if the systemsoftware license is not installed, Microsoft Outlook functionality is enabled for trial and demonstration purposes."

Basically, this is saying that if you have not installed the systemsoftware license then you will have the MS Outlook functionality for trial/demo purposes. If you have installed the systemsoftware license, then Outlook functionality is not available to you. Unless, you install the "exchange" license.

Based on your screen shots and your statement that you have already installed the system software, I'd say that you have one more step. You need to install the "exchange" software license. If you do not have this license, then you need to check your purchase order to see if it was supposed to be sent to you. Your AM or SE should be able to clear that up for you. I believe the part number you would be looking for (if you use CUWL that is) is MPE-OUTLOOK-UWL. I am not sure what the part number is for non-CUWL deployments.

HTH.

Regards,
Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

William Bell · ‎04-05-2010

You were quick! See my post with the attachments to see the license name you should be looking for. Sorry to say, but based on your screen shot of the license output, you aren't licensed for Exchange add-in.

Regards,
Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

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William Bell · ‎04-05-2010

You can see licenses under Maintenance>Licenses>License Summary.

You will need to ensure that the row with the "name" Exchange has a value of "1". Based on your screen shots I suspect it does not. As you don't have the "Outlook Plugin Configuration" option under the System Configuration menu, nor do you have the "Exchange Server Configuration" under the System Configuration>E-mail Service Administration.

The Exchange feature is not licensed by default, it may be part of a bundle you purchased, but it is (or at least was) a separate license.

HTH.

Regards,

Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify