04-05-2010 06:22 AM - edited 03-14-2019 05:31 AM
Good day.
We've already new servers with cm 5.1.3 pre-installed and empty server for uccx.(software release)
I would like to ask you,which is the best way to migrate for UC 7 release.
Have i to install 4.5/5.1.3 versions,register them and upgrade to 7 release or just make a fresh install of UC 7 products?
What will be about licences? Is there compability 5.X and 7.X.
What's a best way to solve this issue?
Thanks advance.
Solved! Go to Solution.
04-12-2010 07:09 AM
Hi ,
Here is the Procedure to upgrade the UCCX server from 4.5(x) to UCCX 7.0(1)..
•Upgrading from Customer Response solution 4.5(x) standalone deployment to Cisco Unified CCX 7.0(1) standalone deployment
•Upgrading from Customer Response solution 4.5(x) standalone deployment to Cisco Unified CCX 7.0(1) high availability deployment
04-12-2010 07:09 AM
Hi ,
Here is the Procedure to upgrade the UCCX server from 4.5(x) to UCCX 7.0(1)..
•Upgrading from Customer Response solution 4.5(x) standalone deployment to Cisco Unified CCX 7.0(1) standalone deployment
•Upgrading from Customer Response solution 4.5(x) standalone deployment to Cisco Unified CCX 7.0(1) high availability deployment
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide