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No inbound voice with a SPA9000

shaun
Level 1
Level 1

I have a SPA9000+SPA400 that have been working without problem for a few years.  I recently changed Internet service and replaced a SMC router with an Apple Time Capsule.  I now no longer hear inbound voice on calls.  I have both Linksys IP phones as well as a brand new vtech phone on FXS 2.  I suspect this is a NAT issue, but can't seem to identify the proper config option on the SPA9000.

Any advice would be appreciated.

Shaun

3 Replies 3

Eivind Jonassen
Level 4
Level 4

Hi Shaun,

Do you use a SIP service provider or FXO on the SPA400?

Regards,

Eivind

SIP provider.

Shaun

On Apr 5, 2010, at 3:13 PM, "eivind@tele-competanse.no"

Have you configured the firewall correctly? Forward port 5060 (SIP) and the RTP ports (for voice) to the SPA9000??

Regards,

Eivind