04-06-2010 12:03 AM - edited 03-14-2019 05:31 AM
at ICM 6.0
Can i use 10 digits Agent Peripherial Number?
if it is avilable, can i use "1000000000" - "9999999999". for agent Peripheral Number?
Thank you
04-06-2010 05:58 AM
Pretty easy to test.
Can I ask why an agent would be given a 10 digit number to have to remember so they can log into CTIOS?
Regards,
Geoff
04-06-2010 07:39 AM
i alredy did it
because this customer site has around 1,200 agents.
those agents are Blanded (In & Out) agents
i'm not sure but as i known, this customer want to give two ID for 0ne Agent.
so they make a agent Peripherial Number rule.
i already test that, but i want to check the other site exprience.
thank you for your answer. ^_^)~b
have a nice day~
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