CUOM 2.3 Unknown Publisher

Unanswered Question
Apr 6th, 2010
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Hello All,

I have installed CUOM 2.3 and added my Publisher as a Device.

The first alarm I receive is "Unknown Publisher".

Help says:

Description: The publisher in the cluster is unknown to Operations Manager. This event is generated based on polling RTMT precanned counters. Trigger: RTMT.

Severity: Critical.

Device Type: Unified CM.

Recommended Action: Check if the Publisher is managed by Operations Manager.

But the server I have added is the publisher.

Have you got any idea why this happens?


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mcecilia Tue, 04/06/2010 - 06:56
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It is strange, but I will answer my self for people who read this:

The problem are the permissions of the HTTP user configured on CUOM for the device. Should be configured in CCM as Super Admin.

jaso Tue, 04/20/2010 - 15:15
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  • Cisco Employee,

That is correct.  CUOM requires CUCM admin http user credentials to monitor completely.


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