Help with Pickup group problem

Answered Question
Apr 6th, 2010


I have setup a pickup group on callmanager 4.3 and used the drop down to add it to all the lines in the group

However when tested by calling one of the numbers and trying to pick up from one of the other phones in the same pickup group by  Lifting  the hand set, press “more” then GPickup. At this point you hear 2 beeps then nothing


Any Ideas what could be cauing this?

Correct Answer by Rob Huffman about 6 years 10 months ago

Hi Alistair,

I think the only problem here is that the users are pressing GPickup instead

of Pickup. GPickup is used in a different scenario

Cheers!

Rob

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Correct Answer
Rob Huffman Tue, 04/06/2010 - 02:38

Hi Alistair,

I think the only problem here is that the users are pressing GPickup instead

of Pickup. GPickup is used in a different scenario

Cheers!

Rob

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