Call forwarding to multiple destinations?

Unanswered Question
Apr 6th, 2010

Issue: I need to have a internal number forwarded to multiple extensions.I am running CUCM

I have this problem too.
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Aaron Harrison Tue, 04/06/2010 - 07:07


A phone can have one 'Call Forward All' destination.

That destination could be a hunt group pilot if you wish.

What exactly do you want to achieve in detail?



William Bell Tue, 04/06/2010 - 07:08

You may want to have the phone forward to a Hunt Pilot. Then assign the target phones (for the forward) to a Line Group. Configure the Line Group to use "Broadcast" hunting algorithm (which means it will ring all phones). So, the procedure:

1. Identify target phones

2. Assign phones to Line Group (e.g. myLineGroup) and configure for Broadcast

3. Create a new Hunt List (e.g. myHuntList) and assign myLineGroup to the HuntList

4. Create a hunt pilot (the number you forward to from the IP phone) and assign the huntlist myHuntList

Test it out.




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oldsbravada Tue, 04/06/2010 - 07:16

Thanks Aaron & William! I will try the Hunt Pilot
scenario - update to follow.


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