I have a setup with CRS 5.X integrated with CallManager 6.X. I want to remove 5 CTI Ports from the existing Call Control group to point it to a different IVR/ICM script. Planning to configure it as a seperate application in CRS Application >> Application management.
Will removing the 5 CTI Ports from existing Call Control Group impact production or the existing/new calls? What is the procedure/best way to remove the CTI ports from the group?