CRS 5.X(IVR) - Remove CTI Port from Call Control Group

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Apr 6th, 2010
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I have a setup with CRS 5.X integrated with CallManager 6.X. I want to remove 5  CTI Ports from the existing Call Control group to point it to a different IVR/ICM script. Planning to configure it as a seperate application in  CRS Application >> Application management.

Will removing the 5 CTI Ports from existing Call Control Group impact production or the existing/new calls? What is the procedure/best way to remove the CTI ports from the group?



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