Yes you can do that but the max users you can add is only 5.  Also in CCM when you have an end user you have to associate a primary line to that user.   This is what presence uses while using  the CUPC client.   I can only choose one ext on the end user page.   I really think that this is a limitation of CUPS but I really do appreicate your help.   Thanks

Hi

My understanding is that in early presence versions, the primary line was used.

In 6+ the line appearance (linked from line to user, not the other way round) is used, so you can have multiple lines.

Not sure when you would want to link one line to more than 5 users - kind of defeats the point of presence really.

Aaron

Actually, I think that the requirement to use the primary line assigned to the CUCM user for CUPS is version dependant. Starting in CUPS release 6.0(1) there is a feature available where your presence status is based on the Line/User association I describe in my initial reply. Here is a link to the CUPS release notes that may explain this better than I am:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/6_0_6/english/rel_notes/cup602ESrn.html#wp38853

As far as having more than 5 users associated to a line. Well, I agree with Aaron on this point.

Anyway, HTH.

Regards,

Bill

Yeah, agreed - in v7, I'm sure it's a case of:

- Primary line - used to determine which line should be CTI-controlled

- Line appearance associations - 'on the phone' status

Aaron