CiscoWorks Tomcat Servlet Engine service does not start

Unanswered Question
Apr 6th, 2010
User Badges:


CiscoWorks  Tomcat Servlet Engine service does not start.

Events in the Windows Event Viewer:
The CiscoWorks Tomcat Servlet Engine service terminated unexpectedly. It has done this 1 time(s).

output pdshow and file stderr.log,  hs_err_pid2128.log attached.

Do  you have an idea how to resolve this?


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
knpp_admin Tue, 04/06/2010 - 23:12
User Badges:

version 3.1

This dump file is created immediately after the server load.

Installed  on the server only CLM.

Joe Clarke Fri, 04/09/2010 - 00:39
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

The only things which I see are wrong are the start types for the IPM NG database engine and HUM database engine services.  They must be set to Manual, not Automatic.  However, that would not account for the Tomcat crash.  The crash points to an error in the code which processes regdaemon.xml, but I see no reason why that should be failing.  As I said before, I think it would be best to open a Service Request.  Remote access would be helpful to dig into this problem in more detail.


Please support CSC Helps Haiti

knpp_admin Fri, 04/09/2010 - 00:46
User Badges:

The problem occured 06 of april after server reboot

Bios date was unexplainably set to 06.04.2110 so some files including regdaemon.xml still have modification date of 06.04.2110

knpp_admin Fri, 04/09/2010 - 00:55
User Badges:

i've changed modification date attribute of regdaemon.xml to current date and it worked!



This Discussion

Related Content