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CallManager 7.0(1), How to make a middle point of call initiation

alig.norbert
Level 4
Level 4

Hi all,

I have a customer who has the following issue:

- The phone-assistant dial an extern number (through PSTN)

- After call is connected, she/he transfers this call to a further external call (as well through PSTN)

- When the second PSTN-call is build up, she/he uses the transfer soft-key a second time (to transfer those PSTN calls togheter),

  and then, both calls are disconnected.

An incoming call (form PSTN or internal) can be transfered internal/PSTN without issuse. It's only the function "middle point of call initiation" that

is mistaken.

Who can put on the right direction?

The setup:

- CallManager 7.0(1)

- 2821 PSTN-GW (H323)

Thanks an greets,

Norbert

1 Reply 1

alig.norbert
Level 4
Level 4

Hi,

I figured it out.

Had to activate "Media Termination Point Required" on H323-Gateway settings (CUCM).

Greets,

Norbert

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