Hi
It might help if you describe what selective call forwarding is?
I'm guessing that you mean:
1) User A CallForwards to his mobile
2) User B calls user A, and is forwarded
3) User C calls user A, and is not forwarded
If so, you can choose from these three:
1) Enable 'Call Forward Override' in the CallManager service parameters - this allows the user that is the target of a Call Forward, to bypass that call forward. So in the example above, if User A CallForwarded to User B, User B could still call User A. This only works for the single target of the forward though.
2) If you have a requirement that does not change (e.g. User A has two assistants that must be able to call him, regardless of whether his phone is on CallForward all or not) then you can simulate this sort of setup by creating two lines (with the same DN, in different partitions) for User A. Make sure that the partition of the second, non-Call Forwarded line is higher in the CSS of the assistants than the normal one, and that this partition does not appear in other users' CSS at all.
The assistants call would then arrive on the second line, and normal callers would dial and reach the standard line and be diverted.
3) IPMA has a 'filter' feature where users can define lists of people that can call them, and everyone else would be sent to the 'assistant'. If you're not using this already it's a reasonably difficult feature to set up, and requires user training as it's a PC-based application. Most customers do not want to use this for that reason...
Of course, you may mean something else entirely - so if you do, detail an example. A lot of the time if you know a feature from your old PBX, it's there, but just has a completely different name, or is something you have to simulate by configuring combinations of other features..
Regards
Aaron
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Aaron
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