I need help configuring a General Delivery Mailbox (GDM) on a UC540 for my AA to forward to if the caller wants to leave a message. I would like everyone in the office (5 users) to be able the access this mailbox. It looks like I can do this if I create a shared line on everyone's phone but I don't want to do that. I'd rather just have a mailbox that isn't associated with any phone or user that anyone can access. I'm using CCA 2.2.2.
Cisco Unified Communications 500 Office Administrator Guide (pg:19)
How do I configure phantom mailboxes on UC500?
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