status lamp

Unanswered Question
Apr 8th, 2010
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Looking for a status lamp for agents to have on top of

cube to indicate ringing and or on the phone.


Would like to do this with ip phone only and not have to use analog ports to accomplish this.


Anyone out there seen this done or could provide any direction on this would be appreciated.


Thanks,

Paul.

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Jonathan Schulenberg Fri, 04/09/2010 - 03:12
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    2017 IP Telephony

The only way I know of doing this is with certain wireless headsets such as the Savi Office with an Online Indicator from Plantronics. The one caveat to this product is that the Electronic Hookswitch Control and Online Indicator parts are mutually exclusive. The base station does not have connectivity for both sadly.

Champaignrp_2 Wed, 09/22/2010 - 12:11
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Hello!  Has anyone found a solution or work around for this issue when using the HHC and the on call indicator simultaneously?  Thanks for any help!

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