MOH on third party SIP phones

Unanswered Question
Apr 8th, 2010

I am testing a few third party SIP phones on my 7.1 CallManager cluster.  I am able to make and receive calls.  The only issue I am having is when I put a call on hold on the SIP phones I don't get any music on hold on the phone that is put on hold.  It does work when I put a call on hold on a skinny phone.

Are there any limitations with MOH on third party SIP phones?


I have this problem too.
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David Hailey Thu, 04/08/2010 - 15:44

To clarify what is being said here, MOH for 3rd-party SIP devices should be OK.  The call flows for it are in the SRND if you want to take a look.  However, if it's not working - your phone may not support it or there may be a misconfiguration somewhere.


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