Could you please confirm if the UC 520 has the following functions:
1. The customer got several different lines ex: 1300, Max Q line, 5 star line etc. They want to identify before picking up the call which line they are getting the call from. Can we have the name of the line blinking on the display?
2. All the travel agents who answer the calls are signed up for the attached Ques. He has a requirement when the travel agents go out of their seat(ex: toilet break) if they forget to sign out from the que, if they get a call while they are away and if they missed that call when they come back after the break they should have been automatically signed out.
Cisco Partner Presales