I have a customer implemented with CAC in their environment using Locations in Call Manager. CAC is working fine. When there is no bandwidth available all users get a fast busy tone and message on the display. I was able to customize the display message.
My question is Can i customize the fast busy tone with a message "All circuits are busy now, please try later"?
I know in Call Manager 4.x you could replace the .wav file for annunciator.
Here is the System Information,
Call Manager 6.1.4