Network adapters disabled when running anyconnect

brian.eliason · ‎04-10-2010

I've searched the forum entries and have seen similar questions, but no answers.

I cannot connect using anyconnect VPN. I get the error: "The VPN client driver has encountered an error".

I read up on the forum that there may be an issue with the Network adaptor being used, and, sure enough, when I try to run the client the network adapter is becoming disabled (I can enable it again, but it just becomes disabled when trying to run program).

Please help!

Yudong Wu · ‎04-10-2010

Can you check if windows "Routing and Remote Access" service is enabled on the client PC?

If yes, please disable it and try it again.

brian.eliason · ‎04-18-2010

Hi Kevin,

I've tried to start "Routing and Remote Access" within services, but to no avail. Looking online, it appears I'm missing the 3 dlls needed for that service to start. Any idea how I might regenerate those dlls or get the service running again?

Thanks,

Yudong Wu · ‎04-18-2010

Well, if "Routing and Remote Access" is not enabled, it should not impact Anyconnect.

What version of Anyconnect are you using?

Can you try a differect PC to see if it works? How about try a different version of Anyconnect as well?