Cue attendant scripts dial by extension

Answered Question
Apr 11th, 2010


Does anyone have an example script for CUE 7.0? CCO is having some example scripts, but I can't find any dial by extension scripts. I see the dial by extension option in the media folder of CUE editor but I can't get it to work. What I am looking for is this:

Check for office hours (no> voicemail)  >

Welcome, dial 1 for English, dial 2 for Spanish >

Main Menu (desired language) 

You may dial an extension at any time (1XXX),  press 2 for department A,  press 3 for department B.

Thanks in advance,

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Overall Rating: 5 (1 ratings)
Rob Huffman Mon, 04/12/2010 - 05:54

Hi Jeroen,

The "Example" scripts can be found @ this path

Cisco> Support> Tools and Resources> Software Downloads>  Voice and Unified Communications> Unified Communications Applications> Voice Mail and Unified Messaging> Cisco Unity Express Version 7.0> Unity Express Auto-Attendant Scripts> 7.1.1>



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jeroenmaat Mon, 04/12/2010 - 06:26


Thanks for your answer.

I just tried that script but that is only having a dial by name option, no dial by extension...

- Jeroen

jeroenmaat Sat, 05/08/2010 - 12:00

Hi Rob,

Thanks, I used you document in combination with an example script which is recently uploaded in the 7.1.5 example script folder. The script is working fine now.


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