I was trying to upgrade the firmware on a CP7911G and have got it into the "Upgrading" mode.
However, the phone can't see the TFTP server - I think that the network settings on the phone for IP address, gateway, TFTP server atc may be wrong. Is it possible to Factory Reset the phone from the current mode, or have I goosed it !
The phone has not gotten a currupt image, it just hasn't got anything back from the network, so it's stuck in the Upgrading mode - can anyone help please ?
Well - regardless of whether you programmed settings on it, doing the factory reset process (which is what you have done) would wipe all that.
Once you've done that, you must set up DHCP with the proper option (150, ip, set to the tftp server) in order to recover it.
If you've got it in an odd state you may be able to repeat the factory reset process, but either way you need that DHCP/TFTP setup to be correct.
No. Just set a proper dhcp/tftp and it will reload without any problem.