ERROR: Codec firmware upgrade is disabled

Unanswered Question
Apr 11th, 2010

When trying to upgrade a CTS-1000, it fails and gives the message in the logs "ERROR: Codec firmware upgrade is disabled".

Every other unit in our network upgrades OK.  The Cisco documentation I have seen says "Contact TAC for assistance".  Anyone able to shed light on this issue?  Is it a setting somewhere?


- Nick

I have this problem too.
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gogasca Sun, 04/11/2010 - 23:24

That means :

Auto Upgrade flag is set to False

you need root access (which we have) to change that Flag

open a TAC case with us and one of my colleagues should be able to change that


Nick Halbert-Li... Mon, 04/12/2010 - 15:21

As in you would need to connect to our network to gain access?

Unfortunately that is not possible as this is a highly classified government network with no internet access whatsoever.

Is there any other way?

gogasca Tue, 04/13/2010 - 19:11

just to close the loop

Nick opened a new case and flag wil be changed from root

Not other way


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