allow user to edit speed dial on CME system

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Apr 12th, 2010
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hi all,

this is CME 7.0 running on 2851, trying to allow users to edit their own speed dials via phone UI ( or web if possible), having trouble with it. followed the CME sys admin guides, but in the directory menu of the phone, it still doesn't show the speed dial editing option. I am testing with a CIPC because I don't have physical access to the phones. could this be the issue? if not, what are the essential steps to achieve it?


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Overall Rating: 5 (1 ratings)
paolo bevilacqua Mon, 04/12/2010 - 05:19
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Should be accessible pressing the setting button.

Rob Huffman Mon, 04/12/2010 - 06:04
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Hi Ming,

Just to add a note to the good idea from my friend Paolo (+5 "P"

In Cisco Unified CME 4.3 and later versions, IP  phone users can configure their own speed-dial and fast-dial settings  directly from the phone. The speed-dial and fast-dial settings can be  added or modified on the phone by using a menu available with the  Services feature button. Extension Mobility users can add or modify  speed-dial settings in their user profile after logging in. Fast-dial  settings are not configurable from Extension Mobility phones, nor is the  logout profile configurable from the phone.

Previously, the speed-dial and  fast-dial configuration for a phone could only be done in Cisco Unified  CME or by using the web-based GUI. This feature gives phone users the  convenience of configuring their speed-dial and fast-dial settings from  their phones directly.

The speed-dial and fast-dial user interface is  enabled by default on all phones with displays. You can disable the  capability for an individual phone in Cisco Unified CME to prevent a  phone user from accessing the interface. If a phone's speed-dial or  fast-dial setting is configured with an ephone-template, the  configuration from the phone applies only to the specific phone and does  not change the ephone-template configuration.

Here is the info for CME;

Hope this  helps!


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minghui.qi Mon, 04/12/2010 - 18:17
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Hi guys,

thanks for the reply, that is the doc that I have been following, as in your pasted text, the speed-dial and fast-dial user interface is  enabled by default on all phones with displays.

I tried to enabled it anyway, following this part of the doc:

one of the prereq is "The Service URL must be configured", what is the actual URL that needs to set for Service URL?




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