Cannot dial a 10 digit number, call gets cut off after 7 digits

carson-wells · ‎04-12-2010

Customer has an issue where 10 digits dialing to a certain number doesn't work. The number does not require a 1 or 0. When you dial the area code + the number the called digits stop at the first seven. I've included a snippet of my dialing peers. If I take out dial-peer voice 70 it works. But then I'm unable to dial a number with 7 digits, I have to include the area code on every call. Thanks in advanced. – Carson

dial-peer voice 70 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **7-Digit Local**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9[2-9]......
forward-digits all
no sip-register

dial-peer voice 78 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **10-Digit Local**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9[2-9]..[2-9]......
forward-digits 10
no sip-register

Marcos Hernandez · ‎04-12-2010

Hi Carson,

Change the destination pattern on dial-peer 78 to this:

destination-pattern 91[2-9]..[2-9]......

You will need to dial a 1 though.

Marcos

carson-wells · ‎04-12-2010

Thx Marcos for the quick response. I've tried dialing the number with a 1 and you get the standard ATT message - "This number does not require a 1 or 0 when dialing..."

carson-wells · ‎04-12-2010

I have this dial-peer as well

dial-peer voice 72 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*North American-7-digit*Long Distance**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 91[2-9]..[2-9]......
forward-digits all
no sip-register

Marcos Hernandez · ‎04-12-2010

OK, you have a situation in which you have 7 digit local dialing and 10 digit local dialing. What are the prefixes for 10 digit local?

carson-wells · ‎04-12-2010

It's 936 and I've tried a dial-peer with 936 and it still uses my 7 digit dial-peer (70).

Marcos Hernandez · ‎04-12-2010

Do your 7 digit numbers in your area start with 9? If not, do this:

!

dial-peer voice 70 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **7-Digit Local**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9[2-8]......
forward-digits all
no sip-register

carson-wells · ‎04-12-2010

No, I don't think so. I'll try that when I'm back onsite and I'll update this thread. Thx.

JOHN NIKOLATOS · ‎04-13-2010

Try this:

dial-peer voice 70 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **7-Digit Local**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9[2-9]......
forward-digits all
no sip-register

dial-peer voice 78 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **10-Digit Local**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 9T

forward-digits 10
no sip-register

John Nikolatos

www.niktek.com

Sara Taylor · ‎11-06-2013

I have a similiar issue with a system in the 231 area code - they have a list of "local" numbers in the 616 area code which they have to dial the area code + phone number - 10 digits. Not sure how I would create a dial peer for this.

The local outbound calling area in the 616 is

616;223;Grand Haven;MI;;;;;

616;296;Grand Haven;MI;;;;;

616;402;Grand Haven;MI;;;;;

616;414;Grand Haven;MI;;;;;

616;502;Grand Haven;MI;;;;;

616;529;Grand Haven;MI;;;;;

616;576;Grand Haven;MI;;;;;

616;604;Grand Haven;MI;;;;;

616;607;Grand Haven;MI;;;;;

616;638;Grand Haven;MI;;;;;

616;743;Grand Haven;MI;;;;;

616;842;Grand Haven;MI;;;;;

616;843;Grand Haven;MI;;;;;

616;844;Grand Haven;MI;;;;;

616;846;Grand Haven;MI;;;;;

616;847;Grand Haven;MI;;;;;

616;850;Grand Haven;MI;;;;;

616;935;Grand Haven;MI;;;;;

My existing entries for 7 + 11 digit dialing:

dial-peer voice 7 pots

trunkgroup Analog

destination-pattern 9[2-9]......

forward-digits 7

!

dial-peer voice 11 pots

trunkgroup Analog

destination-pattern 91[2-9]..[2-9]......

forward-digits 11

I am not able to dial "1616" for numbers in the above list of area codes as it will also state the "1" is not necessary. Any information would be greatly apprecitated.