I have a large Law firm that is complaining about adding CMC's constantly. They add 20 or so clients a day and BAT is working just fine, they are just sick of the tedious process. I haven't had any luck finding any automated way to do this, but by any chance Is there anything new in CM 7 that will?
automate this process?
Or if there isn't is there a way setup a wildcard CMC so that anything entered into Call Manager would get sent to the billing server? At least then the billing server could sort out the codes and the client would not have to keep adding CMC's to Call Manager.