We have a CUPS integration with CUCM, however none of our CUPC can change to an online state.
when a user changes state to online the state does not change.
also presence viewer also states that other users can see the user as available until they log in and cannot see the user online the presence viewer test then says that they are unavailable.
Deskphone calling is working correctly.
Logon Server, Precense Desk Phone, Voicemail and LDAP are all connected and succesful.
connection down bottom of CUPC is connected.
Has anyone experienced anything similar to this? Any help would be appreciated.