I have CUCM 7 and when external incoming calls to operator and he transfer the calls to part C the call will keep ring Phone C then return back to operator.
The operator use Tansfer SoftKey dial Phone C then Transfer again.
I tried a parameter Onhook Call Transfer to True so Operator can Transfer softkey and hang on but still call retuen to him.
I did my search and found that this feature is only in CME (Call-Transfer Recall) and not in CUCM.
Only incoming PSTN calls return back to Operator but Incoming Mobile calls never return to operator as after ringing for a while the call is disconnected.
Did anyone face this problem before, i am trying to stop calls not to return back to operator phone after he transfer it.