softkey template in CUCM 7.0

Answered Question
Apr 14th, 2010
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Hi all,


I want to configure End Call soft key on IP Phone while call is coming, i tried to configure it in softkey templates but i couldnt find out the End Call Option in "Ring In" State, Undefined is there but end call not available !!!


I have CUCM 7.0 .. can any one tell me that its possible or not ??


Thanx

Correct Answer by Aaron Harrison about 7 years 3 months ago

Hi


Until you have a call answered, you can't end it.


You might be able to use:


iDivert (bounce call to voicemail)

DnD (mute ringing)


Regards


Aaron

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Correct Answer
Aaron Harrison Wed, 04/14/2010 - 03:47
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Hi


Until you have a call answered, you can't end it.


You might be able to use:


iDivert (bounce call to voicemail)

DnD (mute ringing)


Regards


Aaron

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