04-14-2010 03:51 AM - edited 03-04-2019 08:09 AM
I have installed the 7600-SIP-200 and SPA-4XT-SERIAL modules in the 6513 switch. Both modules have been detected. But, I received following error message:
“SLOT 1: 00:00:04: %SPA_OIR-3-UNSUPPORTED: The SPA-4XT-SERIAL in Subslot 0 is not supported by the SIP-200 module”
I had upgraded the IOS and had also changed the slot but still the same issue.
When I checked the Cisco documentation for 6500 switch, it says that it supports 7600-SIP-200 and SPA-4XT-SERIAL modules. "show module" of the router is as follows:
MOFWAN-6513#sh module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 0 4-subslot SPA Interface Processor-200 7600-SIP-200 JAE1322APKW
2 0 2-subslot Services SPA Carrier-400 7600-SSC-400 JAE13198KBI
3 6 Firewall Module WS-SVC-FWM-1 SAD1320016W
5 48 SFM-capable 48 port 10/100/1000mb RJ45 WS-X6548-GE-TX SAL1315N14R
7 2 Supervisor Engine 720 (Hot) WS-SUP720-3B SAL1303GP73
8 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAL1327TC69
10 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1315MXX0
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 0025.84e0.b5c0 to 0025.84e0.b5ff 2.303 12.2(33)SXH6 12.2(33)SXH6 Ok
2 0023.04e2.9eb8 to 0023.04e2.9ef7 2.0 12.2(33)SXH6 12.2(33)SXH6 Ok
3 0024.9773.e760 to 0024.9773.e767 4.5 7.2(1) 4.0(8) Ok
5 0025.4551.84c8 to 0025.4551.84f7 11.3 7.2(1) 8.7(0.22)BUB Ok
7 001a.a22d.6c2c to 001a.a22d.6c2f 5.7 8.5(2) 12.2(33)SXH6 Ok
8 0024.1499.535c to 0024.1499.535f 5.9 8.5(3) 12.2(33)SXH6 Ok
10 0024.c481.5ac0 to 0024.c481.5ad7 3.3 12.2(18r)S1 12.2(33)SXH6 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1/0 SPA-4XT-SERIAL JAE14080NGQ 2.0 AdmnDown
1/1 SPA-4XT-SERIAL JAE14080NH2 2.0 OutSrvc
2/0 SPA-IPSEC-2G JAE1332FXKP 2.0 OutSrvc
7 Policy Feature Card 3 WS-F6K-PFC3B SAL1303GMBR 2.4 Ok
7 MSFC3 Daughterboard WS-SUP720 SAL1303GKV0 3.2 Ok
8 Policy Feature Card 3 WS-F6K-PFC3B SAL1327TC0G 2.5 Ok
8 MSFC3 Daughterboard WS-SUP720 SAL1327T8E3 4.0 Ok
10 Distributed Forwarding Card WS-F6700-DFC3C SAL1322R0K4 1.2 Ok
Mod Online Diag Status
---- -------------------
1 Pass
1/0 Not Applicable
1/1 Not Applicable
2 Pass
2/0 Not Applicable
3 Pass
5 Pass
7 Pass
8 Pass
10 Pass
Please let me know what could be the possible issue?
Solved! Go to Solution.
04-14-2010 04:03 AM
Hello Haseeb,
I don't see this SPA listed among supported ones in
see also sip200 datasheet
there is an 8 T1/E1 channelized SPA but not the one you have.
My guess is that this SPA may be supported on a different platform like ASR 1000.
Hope to help
Giuseppe
04-18-2010 03:09 PM
Hi Haseeb and Giuseppe,
The SPA-4XT-SERIAL is not supported in any version of the 6500 right now. This module runs on the ASR and 7600 SRC1 or later software.
Regards,
jerry
04-14-2010 04:03 AM
Hello Haseeb,
I don't see this SPA listed among supported ones in
see also sip200 datasheet
there is an 8 T1/E1 channelized SPA but not the one you have.
My guess is that this SPA may be supported on a different platform like ASR 1000.
Hope to help
Giuseppe
04-14-2010 04:08 AM
04-14-2010 04:22 AM
Hello Haseeb,
I agree that documentation is measleading, however the first link I had provided is C6500 specific
>> I don't see this SPA listed among supported ones in
the SPA is listed in SIP-200 datasheet
see also table 1-5 of serial SPA compatibility at
again that SPA is not listed
generally speaking, I would suggest to use URLs instead of jpeg images
Hope to help
Giuseppe
04-18-2010 02:05 AM
Hi,
Please check the following link which was mentioned in the snapshot:
http://www.cisco.com/en/US/prod/collateral/routers/ps368/product_data_sheet0900aecd8027c9df.html
I verified using the dynamic configuration tool and added these modules to the 6500 switch. It returned no error.
RGDS
Haseeb
04-18-2010 04:59 AM
Hello Haseeb,
>> I verified using the dynamic configuration tool and added these modules to the 6500 switch. It returned no error.
but the real C6513 accepts the SPA now or not ? Is only the SW tool that provides a positive feedback?
I agree that SIP-200 datasheet supports the SPA and it is listed in its data sheet, and it is reasonable to expect the SPA should be supported once the SIP-200 linecard is inserted in a C6513 chassis instead of C7609.
But when you started this thread you faced an issue in the error messages pointing to not recognized hardware.
So looking at SIP/SPA configuration guide for C6500 (the links I've provided) this specific SPA is not listed, it can be just an error in documentation or it can reflect a real choice of IOS developers.
I see you have IOS 12.2(33)SXH6 you can try a 12.2(33)SXI2 just as a final check with last release.
Edit:
I would suggest to test with 12.2(33)SXI because it has a greater support of service modules like FWSM, ACE and CSM.
Hope to help
Giuseppe
04-18-2010 03:09 PM
Hi Haseeb and Giuseppe,
The SPA-4XT-SERIAL is not supported in any version of the 6500 right now. This module runs on the ASR and 7600 SRC1 or later software.
Regards,
jerry
04-19-2010 04:27 AM
Hi Haseeb,
I was referring to error you mentioned and link provided below
This suggested to open TAC so that can be verified through cisco...
04-19-2010 04:32 AM
Hello Shailesh,
Jerry, that is a Cisco employee, has confirmed that the SPA is not supported on a C6500.
It is clearly an implementation choice made by Cisco.
I agree that opening a SR with TAC could provide a further confirmation of this.
Hope to help
Giuseppe
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