SPA-4XT-SERIAL Installation Issue on 6513- Error # %SPA_OIR-3-UNSUPPORTED

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Apr 14th, 2010
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I have installed the 7600-SIP-200 and SPA-4XT-SERIAL modules in the 6513 switch. Both modules have been detected. But, I received following error message:

“SLOT 1: 00:00:04: %SPA_OIR-3-UNSUPPORTED: The SPA-4XT-SERIAL in Subslot 0 is not supported by the SIP-200 module”


I had upgraded the IOS and had also changed the slot but still the same issue.


When I checked the Cisco documentation for 6500 switch, it says that it supports 7600-SIP-200 and SPA-4XT-SERIAL modules. "show module" of the router is as follows:



MOFWAN-6513#sh module

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1    0  4-subslot SPA Interface Processor-200  7600-SIP-200       JAE1322APKW

  2    0  2-subslot Services SPA Carrier-400     7600-SSC-400       JAE13198KBI

  3    6  Firewall Module                        WS-SVC-FWM-1       SAD1320016W

  5   48  SFM-capable 48 port 10/100/1000mb RJ45 WS-X6548-GE-TX     SAL1315N14R

  7    2  Supervisor Engine 720 (Hot)            WS-SUP720-3B       SAL1303GP73

  8    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL1327TC69

10   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1315MXX0


Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  0025.84e0.b5c0 to 0025.84e0.b5ff   2.303 12.2(33)SXH6 12.2(33)SXH6 Ok

  2  0023.04e2.9eb8 to 0023.04e2.9ef7   2.0   12.2(33)SXH6 12.2(33)SXH6 Ok

  3  0024.9773.e760 to 0024.9773.e767   4.5   7.2(1)       4.0(8)       Ok

  5  0025.4551.84c8 to 0025.4551.84f7  11.3   7.2(1)       8.7(0.22)BUB Ok

  7  001a.a22d.6c2c to 001a.a22d.6c2f   5.7   8.5(2)       12.2(33)SXH6 Ok

  8  0024.1499.535c to 0024.1499.535f   5.9   8.5(3)       12.2(33)SXH6 Ok

10  0024.c481.5ac0 to 0024.c481.5ad7   3.3   12.2(18r)S1  12.2(33)SXH6 Ok


Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

1/0                             SPA-4XT-SERIAL     JAE14080NGQ  2.0    AdmnDown

1/1                             SPA-4XT-SERIAL     JAE14080NH2  2.0    OutSrvc

2/0                             SPA-IPSEC-2G       JAE1332FXKP  2.0    OutSrvc

  7  Policy Feature Card 3       WS-F6K-PFC3B       SAL1303GMBR  2.4    Ok

  7  MSFC3 Daughterboard         WS-SUP720          SAL1303GKV0  3.2    Ok

  8  Policy Feature Card 3       WS-F6K-PFC3B       SAL1327TC0G  2.5    Ok

  8  MSFC3 Daughterboard         WS-SUP720          SAL1327T8E3  4.0    Ok

10  Distributed Forwarding Card WS-F6700-DFC3C     SAL1322R0K4  1.2    Ok


Mod  Online Diag Status

---- -------------------

  1  Pass

1/0 Not Applicable

1/1 Not Applicable

  2  Pass

2/0 Not Applicable

  3  Pass

  5  Pass

  7  Pass

  8  Pass

10  Pass





Please let me know what could be the possible issue?

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Giuseppe Larosa Mon, 04/26/2010 - 04:56
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Answered in WAN forum


Jerry confirmed this specific SPA is not accepted on C6500 chassis


Best Regards

Giuseppe

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