CCME7 : One Mailbox for Multiple user

Unanswered Question
Apr 14th, 2010

Hi,

I want to configure in my telephony system a mailbox for multiple users.

These users are placed in a ephone-hunt.

So how can I do to make it possible.

ephone-hunt 1 sequential
pilot 6305
list 1000, 1001, 1002, 1003, 1004, 1005, 1006, 1007
final 1000
timeout 10, 10, 10, 10, 10, 10, 10, 10
description HelpDesk

The voicemail is 6305

and I want to activate MWI in these group of phones

I have this problem too.
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rob.huffman Wed, 04/14/2010 - 06:35

Hi Iantra,

The first thing to do is change the "final" command in the Hunt setup so that

it points to the Voicemail Pilot #

ephone-hunt 1 sequential
pilot 6305
list 1000, 1001, 1002, 1003,  1004, 1005, 1006, 1007
final xxxx where xxxx = Voicemail Pilot DN
timeout 10, 10, 10, 10, 10,  10, 10, 10
description HelpDesk

To light the MWI lamp on the  group phones you will have to use

a new ePhone DN as a second line on these sets. Let us know

what you are using for Voicemail (CUE??)

Cheers!

Rob

iantra123 Wed, 04/14/2010 - 07:54

Sorry

The Voicemailpilot is 6329.

In internal call the Mailbox is unavailable

from external calls (voip) : the mailbox is unreachable.

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