04-14-2010 07:52 AM - edited 03-19-2019 12:47 AM
Hello,
I'm using CUCM 7.1.3.20000-2 which is running on a MCS-7845-I3.
When I configure a new intercom for a phone, after I click "save", it takes a very long time to complete the save. Usually around 30-45 seconds per intercom. Also, I can't do any other configuration within the CUCM interface while the save is in progress. Has anyone seen this behavior before?
Thanks!
04-14-2010 11:24 AM
Hi Brian,
It sounds like it might be related to this bug;
CSCsr42175 Bug Details
Intercom Directory Number-Doesn't give "Add Successful" after new add
Symptom:
Intercom Directory Number - It doesn't give "Add Successful" after the new the record has been added. It gives "Status: Ready".
Conditions:
Workaround:
Further Problem Description:
Status
Open
Severity
4 - minor
Last Modified
Any Time
Product
Cisco Unified Communications Manager (CallManager)
Technology
1st Found-In
6.1(2.9901.55)
7.0(0.39700.169)
7.1(0.39000.86)
Cheers!
Rob
04-14-2010 11:32 AM
Rob,
It may be related to that bug, but the main issue I am seeing is the amount of time it takes for CUCM to complete the save seems unnecessarily long. I only notice this delay when configuring intercoms. I may open a TAC case and register a new bug if this hasn't been seen before.
04-14-2010 11:35 AM
Hey Brian,
I think a TAC case is an excellent idea
I took a long look for anything in any version that looked like your symptoms
and no go.
Cheers!
Rob
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide