CUCM 7.1 - Intercoms are very slow to save

Brian Carlson · ‎04-14-2010

Hello,

I'm using CUCM 7.1.3.20000-2 which is running on a MCS-7845-I3.

When I configure a new intercom for a phone, after I click "save", it takes a very long time to complete the save. Usually around 30-45 seconds per intercom. Also, I can't do any other configuration within the CUCM interface while the save is in progress. Has anyone seen this behavior before?

Thanks!

Rob Huffman · ‎04-14-2010

Hi Brian,

It sounds like it might be related to this bug;

CSCsr42175 Bug Details

Intercom Directory Number-Doesn't give "Add Successful" after new add

Symptom:
Intercom Directory Number - It doesn't give "Add Successful" after the new the record has been added. It gives "Status: Ready".

Conditions:

Workaround:

Further Problem Description:

Status
Open

Severity
4 - minor

Last Modified
Any Time

Product
Cisco Unified Communications Manager (CallManager)

Technology

1st Found-In
6.1(2.9901.55)
7.0(0.39700.169)
7.1(0.39000.86)

Cheers!

Rob

Brian Carlson · ‎04-14-2010

Rob,

It may be related to that bug, but the main issue I am seeing is the amount of time it takes for CUCM to complete the save seems unnecessarily long. I only notice this delay when configuring intercoms. I may open a TAC case and register a new bug if this hasn't been seen before.

Rob Huffman · ‎04-14-2010

Hey Brian,

I think a TAC case is an excellent idea

I took a long look for anything in any version that looked like your symptoms

and no go.

Cheers!

Rob