04-14-2010 05:01 PM - edited 03-21-2019 02:26 AM
hi guys, i am having strange problem with my uc560. for some reason the system is unable to play moh when someone is on hold, even the one from the system. but if we put the call on park, the other end will be able to hear default music on hold. i tried to remove the access-group and create internal moh-group under telephony-service, but no luck at all. the uc is sitting behind cisco asa, and uc 560 has 2 vlans but cisco asa is only 1 vlan.
another, how do you synch the clock on the router and the phone? the router time is showing up right, but the all the phones is 1 hour behind.
thank you
04-18-2010 08:04 AM
Can we take a look at your configuration? Remember to remove all passwords.
Marcos
04-19-2010 02:04 PM
04-21-2010 07:46 AM
Check out page 330 of the CCA Admin Guide:
Thanks,
Marcos
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