MWI code slow

Answered Question
Apr 14th, 2010
User Badges:

I just finished configuring a CUCM 7.1.3 system.

When I dial the MWI on number from a set, there is a long pause before the MWI

on the phone turns on. Same thing when dialing the off code. On both my 6.1 system and my 3.3

system the lamp on / off is almost immediate. Places to look for the cause of the long pause?

Lee

Correct Answer by Rob Huffman about 7 years 1 month ago

Hi Lee,


You'll need to look for an overlapping number in the 51xx range. This sounds like

you are seeing the inter-digit timeout kicking into play here


Cheers!

Rob

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Aaron Harrison Thu, 04/15/2010 - 00:42
User Badges:
  • Super Bronze, 10000 points or more
  • Community Spotlight Award,

    Member's Choice, May 2015

Hi


It might be worth registering a phone to the Publisher and retrying; if it's a replication issue it would then happen much quicker (never came across slow MWI when lighting it from the phone before though)...


Aaron

k6lw Fri, 04/16/2010 - 08:36
User Badges:

I have multiple sets registered with the publisher.
When we dial the MWI activation code 5101 there is
a 15 second delay before the MWI lights. On my
CM3 and CM6 systems the MWI turns on immediately.
Lee

Correct Answer
Rob Huffman Fri, 04/16/2010 - 08:46
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Lee,


You'll need to look for an overlapping number in the 51xx range. This sounds like

you are seeing the inter-digit timeout kicking into play here


Cheers!

Rob

k6lw Fri, 04/16/2010 - 10:24
User Badges:

Before I saw your response, I did a quick sweep of the system and discovered a CTI route point 5xxxx. Deleted it and all is well. Thanks.

Actions

This Discussion