External Calls make phones ring twice

Answered Question
Apr 15th, 2010
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Hello again everybody,


Ever since I rolled out my fresh installation of CUCM 7.0(2)-22903, my phones ring differently when they receive calls from the PSTN. No matter the ringtone, the phone will ring twice back-to-back, then pause like normal, then rings twice again back-to-back. Does somebody have an idea what setting I need to check to remove this 'feature'?


Thanks again!

Justin

Correct Answer by Rob Huffman about 7 years 2 months ago

Hi Justin,


You are seeing/hearing this behaviour


*Distinctive ring for on- and off-net status this is a "distinctive cadence" based on the gateway setting. It is enabled by default. On the gateway configuration page you set the gateway as On-net or Off-net.


Cheers!

Rob


Please support CSC Helps Haiti


https://supportforums.cisco.com/docs/DOC-8895


https://supportforums.cisco.com/docs/DOC-8727

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Correct Answer
Rob Huffman Thu, 04/15/2010 - 11:30
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Hi Justin,


You are seeing/hearing this behaviour


*Distinctive ring for on- and off-net status this is a "distinctive cadence" based on the gateway setting. It is enabled by default. On the gateway configuration page you set the gateway as On-net or Off-net.


Cheers!

Rob


Please support CSC Helps Haiti


https://supportforums.cisco.com/docs/DOC-8895


https://supportforums.cisco.com/docs/DOC-8727

justin.gorres Thu, 04/15/2010 - 12:05
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That seemed to have done the trick! Thanks for the help!


- Justin

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