I have a situation where afterhours I have Unity fwd all calls to an IPC-line of 8140. 8140 fwds calls to a cell phone and I have been asked to make it work so that if the cell phone user (oncall person) doesn't get to the call it reverts back to the voicemail of the original called number.
Here is what I have:
Person dials 3699, CUCM fwds all to Unity Call handler of 3699, the CH fwds to # 8140 on CUCM, callers hears greeting "Your call will be forwarded to oncall support". This is where if the oncall person doesn't answer the call we want it to revert to Unity vmailbox not cellphone vmail. The vmailbox I want to fwd to is 8139.
Has anyone done this?
Thanks for the help.