-UCCX 7.0 SR5
-Nuance Speech Server 5.0 + Recognition 9.0
I want create apllication which can response when caller say "one" "two" "three" etc.
-Provisioning ASR server on UCCX server is success (status is "inservice")
-I have using Nuance Client script on UCCX machine for testing Nuance Server,it's work, Nuance server receive & success to determnine a wav file from Nuance client on UUCX server
-I have try create script & grammar, using a "Simple Recognition", it can play Prompt but ASR still not work.
is it something wrong with my UCCX script or something Missing configuration on UCCX server to connect ASR ?
Please help me...
Please make sure that the JTAPI trigger used to launch this script, has been configured to use an MRCP Dialog Group as the "Primary Dialog Group".
Go to Cisco Telephony Subsystem, edit the trigger, and make sure to choose your MRCP Dialog Group in the "Primary Dialog Group" drop-down menu.