Unity Connection 7.x and Music-On-Hold

Answered Question
Apr 16th, 2010
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Is there a way to prevent MoH from being played when Unity Connection transfers a caller from a mailbox to CallManager (7.x) but still allow MoH to be played when a phone user places a caller on hold or transfers a call to another extension?

Correct Answer by Jaime Valencia about 7 years 1 month ago

Remove the MOH server from the device pool MRGL to which the VM ports belong.

You might need to create a new MRGL (with no MOH) and device pool for this.


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

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Correct Answer
Jaime Valencia Fri, 04/16/2010 - 11:06
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Remove the MOH server from the device pool MRGL to which the VM ports belong.

You might need to create a new MRGL (with no MOH) and device pool for this.


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

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