I am using an AA script in CUE and have a requirement when user press "1" in the AA. He needs to be transferred to an external number(Mobile number).
The "Call Redirect" function allows calls to be transferred to internal extension only and not to external PSTN phone numbers.
Can some one send me the sample script to achieve external transfer or show me the steps? I have attached the script I am using for your refrence. And I use "9" prefix to get an outside line.
Following would give you an idea on the script flow.
/* External_Transfer.aef */
Accept (contact: --Triggering Contact--)
Call Redirect (contact: --Triggering Contact--, extension: EmergencyNumber)