CDR is not loaded after installing CUCM cluster

Unanswered Question
Apr 19th, 2010
User Badges:

Dear all,


I have a problem with my CUCM 7.1 servers. First, I have only single CUCM 7.1 server. I have turned on CDR service and it works normally.

After installing the subscriber server, turn on all services on this one, the CDR load event is unsuccessful. I have restarted all cluster, either loading CDR manually and scheduling it automatically are unsuccessful.

Anyone got solution for this issue? Please tell me how to fix it, thank you very much.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Aaron Harrison Mon, 04/19/2010 - 02:51
User Badges:
  • Super Bronze, 10000 points or more
  • Community Spotlight Award,

    Member's Choice, May 2015

Hi


Have you set the 'CDR Enabled' service parameter on the new server?


That should be all that is required on the subscriber.

Aaron

hiepnguyenho Mon, 04/19/2010 - 03:16
User Badges:

Thanks Aaron,


Yes, I found that i forgot turn on this flag after intalling the subscriber. But I have set this flag to true and reload CDR but it does still not successful.

Aaron Harrison Mon, 04/19/2010 - 03:34
User Badges:
  • Super Bronze, 10000 points or more
  • Community Spotlight Award,

    Member's Choice, May 2015

Hi


When you say the load is unsuccessful, do you mean that when you search you get no results?


Or do you see an error message?


Aaron

hiepnguyenho Mon, 04/19/2010 - 04:52
User Badges:

Yes, I search and get no result. I also see the event log on CDR and it shows "unsuccessful" from the day I installed subscriber. The status is "successful" before this day.

goranpilat Mon, 05/13/2013 - 03:18
User Badges:

Hi,


Didi you maybe manage to resolve this issue, and if so how?


Thanks in advance,


BR,


Goran

Actions

This Discussion