CDR is not loaded after installing CUCM cluster

Unanswered Question
Apr 19th, 2010

Dear all,

I have a problem with my CUCM 7.1 servers. First, I have only single CUCM 7.1 server. I have turned on CDR service and it works normally.

After installing the subscriber server, turn on all services on this one, the CDR load event is unsuccessful. I have restarted all cluster, either loading CDR manually and scheduling it automatically are unsuccessful.

Anyone got solution for this issue? Please tell me how to fix it, thank you very much.

I have this problem too.
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Aaron Harrison Mon, 04/19/2010 - 02:51


Have you set the 'CDR Enabled' service parameter on the new server?

That should be all that is required on the subscriber.


hiepnguyenho Mon, 04/19/2010 - 03:16

Thanks Aaron,

Yes, I found that i forgot turn on this flag after intalling the subscriber. But I have set this flag to true and reload CDR but it does still not successful.

Aaron Harrison Mon, 04/19/2010 - 03:34


When you say the load is unsuccessful, do you mean that when you search you get no results?

Or do you see an error message?


hiepnguyenho Mon, 04/19/2010 - 04:52

Yes, I search and get no result. I also see the event log on CDR and it shows "unsuccessful" from the day I installed subscriber. The status is "successful" before this day.

goranpilat Mon, 05/13/2013 - 03:18


Didi you maybe manage to resolve this issue, and if so how?

Thanks in advance,




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