music on hold is not working in CIPC

Unanswered Question
Apr 19th, 2010

Dear All

can somebody tell me why music on hold is not working in CIPC cisco unifed ip communicator which i have installed in my network for users

i have configured a router CME to work voip for my network but MoH is not working music on hold is not working

with regards

I have this problem too.
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James Hawkins Mon, 04/19/2010 - 04:03

Just a guess but are you using multicast for MoH?

If so do you have it enabled on the data VLAN which is where the CIPC will be - Your hard phones will be on the voice VLAN.

Waisudin Farzam Mon, 04/19/2010 - 22:22

dear i didnt got your point

but i have configured the multicast on the router and i have nothing did in switch only assigned voice vlan to interfaces and also data vlans to the interfaces so i need a step by step setup of moh can u provide that for me

with regards


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