Solved: Toggle Night Service

aapexisinc · ‎04-19-2010

I've set up night service on a UC540, but I can't get it to toggle on/off. It goes on and off correctly during the specified night service hours, but the manual code (*499) does not seem to work to turn it on/off during regular business hours. Am I missing something? How do you enter the toggle code?

Steven DiStefano · ‎04-19-2010

This is my fault for suggesting in one of my labs to use the *4xx code, since that conflicts with FAC (Facility Access Codes).

Try using *2xx and it should work better since it wont conflict...

UC540#show telephony-service FAC
telephony-service fac standard
    callfwd all **1
    callfwd cancel **2
    pickup local **3
    pickup group **4
    pickup direct **5
    park **6
    dnd **7
    redial **8
    voicemail **9
    ephone-hunt join *3
    ephone-hunt cancel #3
    ephone-hunt hlog *4
    ephone-hunt hlog-phone *5
    trnsfvm *6
    dpark-retrieval *0
    cancel call waiting *1

Steve

View solution in original post

Steven DiStefano · ‎04-19-2010

This is my fault for suggesting in one of my labs to use the *4xx code, since that conflicts with FAC (Facility Access Codes).

Try using *2xx and it should work better since it wont conflict...

UC540#show telephony-service FAC
telephony-service fac standard
    callfwd all **1
    callfwd cancel **2
    pickup local **3
    pickup group **4
    pickup direct **5
    park **6
    dnd **7
    redial **8
    voicemail **9
    ephone-hunt join *3
    ephone-hunt cancel #3
    ephone-hunt hlog *4
    ephone-hunt hlog-phone *5
    trnsfvm *6
    dpark-retrieval *0
    cancel call waiting *1

Steve

aapexisinc · ‎04-19-2010

Thanks, Steve... I changed it to *299 and it now works perfectly!

Steven DiStefano · ‎04-19-2010

I am also embarassed to say how long that took me to figure out :-(

Thanks for your posting. Communities work.