QRT alerts

Unanswered Question
Apr 19th, 2010

Is there a way to set up alerts, via syslog or email to let us know when someone has pressed the QRT button for a call?

I have this problem too.
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David Hailey Mon, 04/19/2010 - 16:14

Unfortunately, I wanted to do something like this a few years back (version 4x) and found it wasn't possible because the functionality was built into CCM Serviceability (i.e., QRT Data Viewer).  Beginning in CUCM 5x, I believe the QRT Viewer was moved to the Trace and Log Central portion of RTMT but I don't think you can automate a way to pull the info.


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