cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
325
Views
0
Helpful
1
Replies

QRT alerts

seaman0555
Level 1
Level 1

Is there a way to set up alerts, via syslog or email to let us know when someone has pressed the QRT button for a call?

1 Reply 1

David Hailey
VIP Alumni
VIP Alumni

Unfortunately, I wanted to do something like this a few years back (version 4x) and found it wasn't possible because the functionality was built into CCM Serviceability (i.e., QRT Data Viewer).  Beginning in CUCM 5x, I believe the QRT Viewer was moved to the Trace and Log Central portion of RTMT but I don't think you can automate a way to pull the info.

Hailey

Please rate helpful posts!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: